Skip to content Go to Homepage
Insights
2020 Artificial Intelligence Excellence Awards (1) NEWS

ContactEngine named a winner in 2020 Artificial Intelligence Excellence Awards

ContactEngine picks up another award for its AI technology advancements in Human-Computer Rapport

NEWS
READ 2 min

Keeping calm and carrying on

BLOG

Helping our corporate friends to help their customers and their colleagues during COVID-19

READ 3 min

Get the most out of homeworking

BLOG

CEO, Prof. Mark K. Smith, gives his top 10 tips for making the most of working from home

READ 4 min
We’ll share our news and insights with you once a month.

CEO Mark K. Smith named Honorary Professor at the University of Dundee

NEWS

ContactEngine CEO Mark K. Smith has been appointed Honorary Professor within the School of Science and Engineering at the University of Dundee

READ 2 min

ContactEngine ranks in Financial Times 1000 Europe

NEWS

ContactEngine has been recognised as one of the top 500 of Europe’s fastest-growing companies in the 2020 FT1000 special report.

READ 2 min

Inertia in the UK Insurance Market

WHITEPAPER

Inertia in the insurance market – has this long-standing tactic had its day? This white paper examines the issues, and arrives at a thought-provoking conclusion for the post-inertia insurance market.

READ 19 min
The Practice Of Price Optimization In The US Insurance Industry Contactengine Whitepaper Wp014 WHITEPAPER

The practice of price optimization in the US insurance industry

There has been a spate of regulations in the USA banning insurers from the use of price optimization when determining a customer’s premium, but questions remain as to whether this is fair practice, something to be monitored, or even banned outright.

WHITEPAPER
READ 15 min

Three ways businesses can protect customer data

BLOG

'Anonymized' customer data may be more at risk than you think. Join the fight against data re-identification by learning how to protect it.

READ 4 min

The Deficiencies of De-identified Data

WHITEPAPER

Despite new data laws sweeping the globe, there is still a mountain of work to do to protect customer privacy

READ 12 min

Make 2020 the year of Explainable AI

BLOG

Explainable AI explained: CEO, Dr Mark K. Smith shares his insights into 2020 tech trends and why XAI should be the focus

READ 5 min

Swearing 101 for Machine Learning

BLOG

Training AI to be linguistically savvy has its challenges... Beware: this blog contains profanities!

A bear walks out of a pub... the problem with AI

BLOG

Thinking about dressing up for your next party? Be careful crossing the road! Here's one big problem with AI today...

READ 3 min

AI predictions 2020

BLOG

From explainable technology to driving sustainability, here are five predictions for AI in 2020...

READ 5 min
Just let us know the best time to call and we’ll drop you a line
We’ll share our news and insights with you once a month.
Back to top