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The future of customer service is proactive conversational AI

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We work with
Contactengine Happy Customer Insurance

ContactEngine is the cross-industry customer engagement technology of choice

ContactEngine lets you provide proactive customer service – interacting with your customers through the channels they’re most comfortable with, before they need to contact you. ContactEngine AI starts and runs intelligent conversations, transforming the efficiency and costs of your operations, and revolutionizing your customer experience.


ContactEngine delivers proactive customer engagements in 5 steps

Customer Data Triggers Conversation
Listens for conversation
Customer Conversation Path
Identifies the best possible
conversation path
Starting Intelligent Conversation With Ai
Starts and orchestrates
intelligent conversation
Ai Human Agent Customer Contact Team
Brings in a human agent
if needed
Customer Conversation Outcomes Complete
Confirms outcomes back
to client systems
Client systems

Delivering major benefits to some of the world’s biggest companies

Our technology delivers immediate, measurable value. The improvements in customer and employee experience have been tremendous, with a return on investment >10:1 on cost-saving alone.

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We are conversations