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Openreach win big at the European Customer Experience awards 2022

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Sending our biggest congratulations to our brilliant client Openreach who recently cleaned up at the prestigious European Customer Experience awards 2022, beating fierce competition to win gold in the ‘Customer Experience in the Crisis’ category and bronze in ‘Customers at the Heart of Everything’ category.

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ContactEngine awarded ‘Best SaaS Product for Customer Services / CRM’ at 2021 International SaaS Awards

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ContactEngine awarded ‘Best SaaS Product for Customer Services / CRM’ at 2021 International SaaS Awards

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ContactEngine awarded ‘Best AI Product in Telecom’ & ‘Best Innovation in NLP’ at CogX Awards 2021

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ContactEngine recognised by CogX judging panel in two categories for its Proactive Conversational AI technology

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ContactEngine and KST partner to bring proactive citizen journeys to government agencies

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The ContactEngine and KST partnership will ease citizen communication with agencies while achieving desired outcomes defined in government-mandated IT Modernization Plans

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ContactEngine partners with Vonage to enhance customer experience and international reach

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ContactEngine partners with Vonage to streamline the delivery of multi-channel conversations to millions of people across the world

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ContactEngine named by the Financial Times as one of Europe’s fastest-growing companies for the second year in a row

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For the second year in a row, the Financial Times and Statista rank ContactEngine as a top European disrupter

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ContactEngine featured in The Sunday Times Sage Tech Track 100

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ContactEngine features in this prestigious list for the second year in a row, which ranks Britain's top 100 private tech (TMT) companies with the fastest growing sales

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ContactEngine listed as one of the fastest-growing companies on the Deloitte 2019 Technology Fast 500 EMEA list

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ContactEngine ranked 383 on the 2019 EMEA Technology Fast 500 list

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ContactEngine listed as a Sample Vendor in Gartner Hype Cycle for Customer Service and Support Technologies, 2020

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ContactEngine has been recognized by Gartner in Proactive Communications Applications and Services.

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Michael Beckley and Tarita Miller join ContactEngine Inc. board

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ContactEngine Inc. welcomes Michael Beckley and Tarita Miller to the board

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ContactEngine named a winner in 2020 Artificial Intelligence Excellence Awards

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ContactEngine picks up another award for its AI technology advancements in Human-Computer Rapport

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CEO Mark K. Smith named Honorary Professor at the University of Dundee

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ContactEngine CEO Mark K. Smith has been appointed Honorary Professor within the School of Science and Engineering at the University of Dundee

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