ContactEngine has been recognised as one of the top 500 of Europe’s fastest-growing companies in the 2020 FT1000 special report.
ContactEngine was presented with “Best Use of IP” at the 2019 Sunday Times Hiscox Tech Track 100 national awards dinner
ContactEngine, together with BT Enterprise, wins gold in the category of ‘Use of Technology’ at the 2019 UK Customer Experience Awards
ContactEngine in partnership with Verizon named Gold Winner for Customer Service Outstanding Performance of the Year at the 2019 Golden Bridge Awards.
James Walker joins ContactEngine as Chief Customer Officer
ContactEngine teams up with TELUS, one of Canada's largest telcos, to increase customer engagement and drive operational efficiencies across customer journeys nationwide.
Multi-agent systems expert, Professor Michael Luck of King's College London, joins ContactEngine's AI Advisory board
AI and argument technology expert Professor Chris Reed joins ContactEngine's advisory board.
Ian Dunlop joins ContactEngine as CPO to lead the company's product management, engineering, data science, AI and DevOps teams
ContactEngine and Appian partner to extend Appian Intelligent Contact Center