With the possibility of a second national lockdown coinciding with Black Friday and Christmas, what does this mean for business?
ContactEngine features in this prestigious list for the second year in a row, which ranks Britain's top 100 private tech (TMT) companies with the fastest growing sales
ContactEngine listed as one of the fastest-growing companies on the Deloitte 2019 Technology Fast 500 EMEA listNEWS
ContactEngine ranked 383 on the 2019 EMEA Technology Fast 500 list
Turning around the reputation for federal agencies won’t happen overnight, but by taking immediate steps to put the strategy and framework in place, the US government can rebuild as a world leader in data and customer services. Here's how:
Trust in the US government is nearly at historic lows with fewer than one in five people stating that they trust the government always or most of the time. This blog offers insight into how federal agencies can work better together to win back this trust.
ContactEngine listed as a Sample Vendor in Gartner Hype Cycle for Customer Service and Support Technologies, 2020NEWS
ContactEngine was recognized among eight other vendors in the category of Proactive Communications Applications and Services
In this ungated (free-to-download) whitepaper, Hargo Kalra examines the pros and cons of the work-from-home revolution triggered by Covid-19.
Federal agencies don’t have to reinvent the wheel to provide great customer experience - the private sector has done a lot of the hard work already.
It was important before Covid-19, but like many trends accelerated by the pandemic, better customer service is now fundamental, no longer a ‘nice to have’.