Discusses the importance of using artificial intelligence (AI) for monitoring and improving broadband service quality, preventing customer frustrations, and reducing costs for telcos by proactively addressing issues and communicating effectively with customers.BLOG
Creating a constituent-centric, proactive strategy for Medicaid renewal means more than having an
automated chat and emails features. Here are a our most commonly asked questions about the differences between proactive and reactive communication and how Medicaid agencies can begin to make the shift.
This blog discusses the critical role of AI in the success of the telecommunications industry by 2030, highlighting how AI-driven advancements will reshape customer engagement, network management, and operational efficiency, enabling telcos to thrive in the evolving landscape.
While AI technologies are becoming more prevalent in the healthcare industry, they are meant to augment human capabilities rather than replace jobs. This blog highlights the various ways AI can enhance patient care and improve efficiency while emphasizing the importance of human expertise in complex medical decision-making.
As we progress into the digital age, the potential of data-driven solutions to transform patient care and healthcare operations is unparalleled. This article delves into the groundbreaking possibilities and the ways data analytics, artificial intelligence, and machine learning are set to empower healthcare professionals and providers.
Learn how AI can effectively address the challenge of rising healthcare costs. This blog highlights AI's potential to optimize processes, improve patient outcomes, and reduce expenses by streamlining administrative tasks, enhancing diagnostics, and enabling personalized care.
Explore how proactive AI solutions can help telecommunication companies address early life failures and boost their profits.
The potential of Artificial Intelligence to revolutionize healthcare is vast, but its widespread adoption faces several challenges. In this blog, we delve into the four key barriers hindering AI usage in healthcare and provide actionable strategies to overcome them.
Discover how Artificial Intelligence is revolutionizing patient experiences in healthcare. From streamlining administrative tasks to enabling proactive care and personalized treatment, explore the transformative power of AI in enhancing the way we deliver and receive healthcare services.
In this e-book, we will look at how societal attitudes and the meaning of debt is changing. We will analyze what recent legislation changes mean for your business and break down the traditional debt collection user journey to reveal how friction can be removed from each step using ethical, proactive conversational AI.
As the nature of debt changes, so too must the way businesses respond. We reveal three trends in consumer debt and explain how you can ensure your business stays ahead of them.
In the final article in our behavioural science crash course we detail the principle behind wise interventions. These are the pillars which support nudges for the public good. Read on to learn how to effectively design your nudges for success and the practical considerations to keep in mind to avoid failure.