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ContactEngine listed as one of the fastest-growing companies on the Deloitte 2019 Technology Fast 500 EMEA list

Deloitte Fast 500 1440X864

ContactEngine ranked 383 on the 2019 EMEA Technology Fast 500 list

London, 3rd September 2020 -- ContactEngine, a leading provider of proactive conversational AI technology, today announced its inclusion in the Deloitte Technology Fast 500™ EMEA list, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, and energy tech companies in Europe, the Middle East, and Africa (EMEA).

The list is compiled by Deloitte’s regional Technology, Media & Telecommunications (TMT) industry group and is based upon available financial information over the years 2015 through to 2018. Overall, this year’s Technology Fast 500 list for the region features winners from 22 countries, with an average growth rate of 1,258 per cent in 2019, compared to 969 per cent in 2018.

ContactEngine is deployed by top UK, European, and North American brands in telecommunications, utilities, financial services, auto, and retail, including British Gas, BT, DHL, Sky, TELUS, Verizon, Virgin Media, and Whirlpool, to automate customer communications.

The company prides itself on being at the forefront of machine learning, attracting leading scientists including AI expert Professor Chris Reed and former government chief scientific officer Professor Nick Jennings, who chairs ContactEngine’s AI Advisory Board. The ContactEngine technology has been praised for the benefits it provides in terms of improving interactions between corporates and their customers. The company was recently listed as a Sample Vendor in the Gartner Hype Cycle for Customer Service and Support Technologies, 2020 report.

Prof. Mark K. Smith, CEO of ContactEngine, commented: “We are delighted to be recognised by Deloitte as one of Europe’s fastest growing tech companies. We have seen tremendous growth, both geographically and by industry, which is a testament to both our team and the proactive AI technology we pioneered to transform the way brands engage with their customers.”

 “Congratulations to this year’s Fast 500 EMEA winners on their achievements,” said Sandy Shirai, Global and US Technology, Media & Telecommunications Leader at Deloitte. “As technology continues to transform every aspect of how we live and work, innovative, high-growth companies will continue to be at the forefront of bringing new ideas to the marketplace. I look forward to seeing this year’s winners make a positive impact on our world for years to come.”

This 2019 list of fastest-growing companies was published on Deloitte’s global website on 30 July 2020. A complete list of winners can be found at find out more about ContactEngine and its services, please visit


About ContactEngine

ContactEngine is a Conversational AI technology that enables brands to proactively engage customers in conversations that fulfil business objectives. ContactEngine automates outbound customer engagement across all channels and generates unique insights into the changing patterns of communication by applying demographic and intent analysis, linguistics and ground-breaking artificial intelligence principles to mass volumes of raw data. ContactEngine transforms the way global brands engage with their customers – saving brands millions and making their customers happier. For more information about ContactEngine, please visit

About Deloitte’s 2019 Technology Fast 500 EMEA program

Deloitte’s Technology Fast 500TM EMEA program is an objective industry ranking focused on the technology ecosystem. It recognizes technology companies that have achieved the fastest rates of revenue growth in Europe, the Middle East, and Africa (EMEA) during the past four years. The program is supported by Deloitte’s Technology Fast 50 initiatives, which rank high-growth technology companies by location or specifically defined geographic area, and are run by Deloitte’s Technology, Media & Telecommunications (TMT) industry group. More information on the program is available at The Technology Fast 500 program in EMEA included over 22 countries. This year’s winners were selected based on percentage fiscal-year revenue growth from 2015 to 2018.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see to learn more about our global network of member firms.

Deloitte provides audit & assurance, consulting, financial advisory, risk advisory, tax and related services to public and private clients spanning multiple industries. Deloitte serves four out of five Fortune Global 500® companies through a globally connected network of member firms in more than 150 countries and territories bringing world-class capabilities, insights and service to address clients’ most complex business challenges. To learn more about how Deloitte’s approximately 312,000 professionals make an impact that matters, please connect with us on Facebook, LinkedIn or Twitter.

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