London, 2nd March 2020: ContactEngine, the conversational AI technology used by large corporations across industries to automate customer communications, has been identified as one of the top 500 of Europe’s fastest-growing companies in The Financial Times 1000 ranking.
The rating is the result of a joint project by the Financial Times and Statista, which – now in its fourth year – conducted months of research, public calls, intensive database research, and directly contacted tens of thousands of companies. In the end, they were able to identify outstanding companies among the millions of existing European enterprises.
ContactEngine is deployed by the top UK, European, and North American brands in telecommunications, utilities, financial services, auto, and retail, including British Gas, BT, DHL, Sky, TELUS, Verizon, Virgin Media and Whirlpool.
The company prides itself on being at the forefront of machine learning, attracting scientists including former government chief scientific officer Professor Nick Jennings, who chairs ContactEngine’s AI Advisory Board. The technology which ContactEngine deploys has been praised for the benefits it provides in terms of improving interactions between corporates and their customers – the company was recently presented with the “Best Use of IP” Award at The Sunday Times Hiscox Tech Track 100 Awards Dinner.
Dr Mark K. Smith, CEO of ContactEngine, commented: “We are pleased to be recognised as one of Europe’s fastest-growing companies. It’s a testament to all those involved in ContactEngine – our employees, investors, and clients – and to the technology – transforming the way global brands engage with their customers. Looking ahead as a business, we continue to focus on growth and expansion both geographically and by industry – it’s an exciting time for us and for our customers.”
This list of Europe’s fastest-growing companies will be published in The Financial Times as a special report on FT.com on 2nd March and printed on 23rd March. The report will focus on innovation and growth within Europe and is dedicated to the awarded companies. To find out more about ContactEngine and its services, please visit: contactengine.com
ContactEngine is a Conversational AI technology that enables brands to proactively engage customers in conversations that fulfil business objectives. ContactEngine automates outbound customer engagement across all channels and generates unique insights into the changing patterns of communication by applying demographic and intent analysis, linguistics and ground-breaking artificial intelligence principles to mass volumes of raw data. ContactEngine transforms the way global brands engage with their customers – saving brands millions and making their customers happier. For more information about ContactEngine, please visit contactengine.com
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