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ContactEngine is Now Part of NICE: Re-inventing Proactive Conversational AI Together

Insights: Video

ContactEngine for Federal Government: Healthcare Providers

ContactEngine provides intelligent and proactive scheduling and rescheduling, benefiting government agencies and citizens alike.

This 3 minute explainer demonstrates how ContactEngine starts a conversation, and goes on to illustrate the experience from the citizen's viewpoint.

The result? A smooth, natural experience for the citizen, and an appointment booked (and kept!) for the healthcare provider. All with literally zero human intervention by a call center.

Solutions in your sector


Transforming the citizen experience across federal and state government agencies

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