Skip to content Go to Homepage
Insights: Video

Dr Mark K. Smith, Founder & CEO, ContactEngine

Posted

Dr Mark K. Smith, founder and CEO of ContactEngine, shares his stories on the road to becoming a founder. Mark is an experienced entrepreneur having launched several companies with an academic background and a PhD in biotechnology.

In this interview, Smith discusses the psychologies of a founder, the creativity that every entrepreneur must curate for themselves and the test of strength that comes from failures.

First published on HotTopics.ht

 

Solutions in your sector

Retail Banking

Improving lending and mortgage journeys and making day-to-day banking easier for your customers

Telcos

Enabling a differentiated experience throughout the end-to-end customer journey for the world’s largest telcos

Utilities

Reducing churn with better customer engagement across sales, onboarding, retention and regulatory compliance

Federal Government

Transforming the citizen experience across high impact federal service providers

Insurance

Improving customer and agent experience through automation of onboarding, in-life customer care and loss prevention

Logistics

Ensuring right-first-time delivery and installation of complex and large item deliveries

Retail/Major Appliances

Improving customer engagement to ensure right-first-time delivery and repair through proactive conversation

Just let us know the best time to call and we’ll drop you a line
We’ll share our news and insights with you once a month.
Back to top