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Transforming the Medicaid Recertification Process

As of April 1, 2023, across the U.S., states will begin the recertification process for Medicaid and CHIP beneficiaries following the termination of COVID-19 PHE status.

In this eBook we look at the best, most efficient, practices for States facing a herculean mission of redetermining who should still be eligible for Medicaid and CHIP benefits.

Learn how to limit Medicaid churn, adhere to new rules and regulations and, prevent soaring overheads from increased labor costs, through the adoption of cost-efficient, effective and user friendly technologies.


  • Introduction
  • The Good News
  • How Does it Work
  • Benefits and Use Cases
  • Reduce Churn
  • Reduce Call Center Wait Times
  • Increase Recertification Rates
  • Reduce Labor Costs
  • Ensure Compliance
  • Proactively Drive Better Outcomes

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