ContactEngine is the next generation Customer Engagement Hub technology specialising in conversational AI.
It replicates human call-centre behaviour by leveraging demographic and intent analysis, linguistics and ground-breaking artificial intelligence principles.
It integrates into corporate business systems to automate outbound customer engagement and subsequent transactions across all conversational channels and across all industries.
It continuously produces, analyses and learns from mass volumes of global conversational data and generates unique insights into the changing patterns of human communication, subsequently transforming the way global brands engage with their customers.
Dr Mark K Smith, CEO and Founder