BL124 The novelty is over

The novelty is over – How to keep your staff happy working from home in the final stretch

BLOG

As the novelty of homeworking is staring to wear off, here are 6 ways companies on both sides of the Atlantic can do more to keep their employees engaged. 

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Delineate 1200X627 No Text

Delineate Customer Effort Index

WHITEPAPER

This Delineate whitepaper dives into the key challenges for brands in customer effort, based on new research covering over 27,000 brand interactions.

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Understanding the Lesser Known Benefits Of AI ContactEngine Blog BL122

Understanding the lesser known benefits of AI

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UK and US consumers are starting to recognise the benefits that AI can have for their shopping experiences, but as new research shows - there's still much education needed. 

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BL123 AI expert 2021 Predictions_Largest

2021 guest predictions from experts in AI & innovation

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In this guest edition blog, some of our favorite AI experts weigh in to tell us what they think the future holds for 2021. 

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BL121 On the first day of Christmas 2021 Predictions Largest

2021 predictions: On the first day of Christmas my true love sent to me...

BLOG

It's that time of year! ContactEngine Group CEO Prof. Mark K. Smith offers up 12 predictions to ring in the New Year... 

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How to avoid bad things happening BL118 ContactEngine blog

How to avoid bad things happening?

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It's the question ContactEngine's design team has been considering every week for a decade. Our CCO of ContactEngine Inc. is here to share the answers... 

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