Beyond Technology Series Tag

Gregory Dunlap, VP customer operations at PSE&G, discusses the customer-orientated strategies his team have been developing to keep operations moving smoothly. Topics include online journeys, employee expectations and sustainable growth as this seasoned utilities executive reveals PSE&G’s biggest focus for the year ahead. This interview is part of the HotTopics.ht...

Herve Coureil, Chief Digital Officer at Schneider Electric, discusses the technology and innovative strategies required to keep the energy management firm ahead of the curve. This interview is part of the HotTopics.ht Beyond Technology series, powered by ContactEngine....

We are pleased to sponsor HotTopics.ht's 'Beyond Technology' series. In this episode, David Elliott, SVP Marketing at True Value, discusses how technology improves the relationship between brands, employees and consumers....

We are pleased to sponsor HotTopics.ht's 'Beyond Technology' series. In this episode, Stuart Hemphill, SVP of Customer and Operational Services at Southern California Edison, explains how the utilities industry is catching up with customer-centricity....

In this episode, Mark Evans, Direct Line Group's Marketing Director, discusses AI's impact within insurance. We hope you find it as insightful and thought provoking as we do! This interview is part of the HotTopics.ht Beyond Technology series, powered by ContactEngine....