Microsoft+CE

ContactEngine named Microsoft Co-Sell Partner

News

ContactEngine achieves Microsoft ‘Co-Sell Partner’ status and joins an exclusive group of high-growth technology companies in gaining comprehensive sales and marketing support for go-to-market initiatives

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Appian Intelligent Contact Centre

ContactEngine announces strategic partnership with Appian

News

ContactEngine and Appian partner to extend Appian Intelligent Contact Center

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Microsoft Scale Up

ContactEngine joins Microsoft ScaleUp Accelerator in London

News

ContactEngine joins Microsoft's four-month programme that enables select emerging businesses to scale to new markets working within Microsoft’s co-sell programme

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Data Transparency

ContactEngine to speak at Imperial College London about AI data transparency

News

ContactEngine to speak at Imperial College London about data transparency and explainability within artificial intelligence amid upcoming GDPR

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ContactEngine leads Virgin Media on US telecoms tour

ContactEngine leads Virgin Media on US telecoms tour

News

ContactEngine leads Virgin Media on tour of the USA’s biggest telecommunication and cable companies

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pete pana

ContactEngine appoints new VP of Customer Success

News

Peter Panagopoulos joins ContactEngine to spearhead the company’s ambitious growth strategy

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Golden Bridge Awards 2017

ContactEngine wins ‘Gold’ at Golden Bridge Awards 2017

News

ContactEngine wins Gold in the category of Business Process Management Innovations for its BackFill service

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Nick Jennings

Professor Nick Jennings joins ContactEngine Advisory Board

News

AI Pioneer Professor Nick Jennings joins the ContactEngine Advisory Board

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Unpredictable US Consumer

The emergence of the unpredictable American consumer

News

The increasingly unpredictable nature of consumer behaviour is causing havoc amongst utilities, telecom and other businesses dependent on home appointments, according to new research.

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CE Launches Into US Market (2)

ContactEngine launches into US market

News

ContactEngine enters the US market today, with its Chief Commercial Officer, Giles Bryan returning to the US to steer the launch

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Struggling To Reach Customers

UK businesses struggling to reach unpredictable British customers

News

Despite rarely being more than a few inches away from our smartphones, a majority of British consumers (68%) say they would not respond to a company trying to contact them to schedule a delivery

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Poor Communications

Poor communications blamed for losing customers

News

New research reveals that communication breakdown is the main reason businesses lose customers

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