ContactEngine and Appian partner to extend Appian Intelligent Contact Center
ContactEngine joins Microsoft's four-month programme that enables select emerging businesses to scale to new markets working within Microsoft’s co-sell programme
ContactEngine to speak at Imperial College London about data transparency and explainability within artificial intelligence amid upcoming GDPR
ContactEngine leads Virgin Media on tour of the USA’s biggest telecommunication and cable companies
ContactEngine wins Gold in the category of Business Process Management Innovations for its BackFill service
AI Pioneer Professor Nick Jennings joins the ContactEngine Advisory Board
The increasingly unpredictable nature of consumer behaviour is causing havoc amongst utilities, telecom and other businesses dependent on home appointments, according to new research.
Despite rarely being more than a few inches away from our smartphones, a majority of British consumers (68%) say they would not respond to a company trying to contact them to schedule a delivery