ContactEngine featured in 2020 Tech Track 100 1440X864

ContactEngine featured in The Sunday Times Sage Tech Track 100

NEWS

ContactEngine features in this prestigious list for the second year in a row, which ranks Britain's top 100 private tech (TMT) companies with the fastest growing sales

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Deloitte Fast 500 1440X864
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The future Fed Gov ContactEngine Blog BL112

The future of success in federal government

BLOG

In this blog, we look at the specific ways the July 2020 ACT-IAC report suggests turning around Americans' free-falling trust in their government, and how it recommends changing how success is measured.

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Rebuilding Community Fed Gov Blog BL111 (1)

Rebuilding community: The roadmap to a brighter 2021

BLOG

Turning around the reputation for federal agencies won’t happen overnight, but by taking immediate steps to put the strategy and framework in place, the US government can rebuild as a world leader in data and customer services. Here's how:

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Proactive Conversations ContactEngine Blog BL109 1440X864

Proactive Conversations – what is that all about?

BLOG

'Proactive' has become a bandwagon that those who are actually 'reactive' have all jumped on in recent times. So it’s worth analyzing exactly what makes ContactEngine truly proactive. Group CEO, Prof. Mark K. Smith discusses:

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Turning around Trust Fed Gov ContactEngine Blog BL110

Turning around trust levels in the US government – a CX guide

BLOG

Trust in the US government is nearly at historic lows with fewer than one in five people stating that they trust the government always or most of the time. This blog offers insight into how federal agencies can work better together to win back this trust.

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