While the latest figures on the American Customer Satisfaction Index (ASCI) are down when it comes to federal government services, there are still some great examples of excellent customer experience.
ContactEngine picks up another award for its AI technology advancements in Human-Computer Rapport
Helping our corporate friends to help their customers and their colleagues during COVID-19
CEO, Prof. Mark K. Smith, gives his top 10 tips for making the most of working from home
ContactEngine CEO Mark K. Smith has been appointed Honorary Professor within the School of Science and Engineering at the University of Dundee
ContactEngine has been recognised as one of the top 500 of Europe’s fastest-growing companies in the 2020 FT1000 special report.