ContactEngine Sub-Processors

Last Updated: 1 August 2018

ContactEngine uses sub-processors to assist it in the provision of services.  ContactEngine therefore requires general authorisation to engage third-parties to process personal data.  The current sub-processors used by ContactEngine are outlined in the table below.  New or replacement sub-processors will be added to the below table prior to them processing personal data, and the client given an opportunity to object to such changes.

Name of sub-processor Categories of personal data Categories of data subjects Processing operations Location of processing
Amazon Web Services, Inc. All personal data provided to ContactEngine Client customers; Client staff members Data storage. North America
Infobip Limited Phone number, message content Client customers Sending communications (such as SMS) to client customers European Economic Area
Nexmo, Inc Phone number, message content Client customers Sending communications (such as SMS) to client customers North America
Twilio, Inc. Phone number, message content Client customers Sending communications (such as SMS) to client customers North America
Microsoft Ireland Operations Limited Personal data provided to ContactEngine Client customers; Client staff members Data storage and data management. North America