Beyond Technology: Vonage

Beyond Technology: Vonage

As Chief Product Officer of Vonage, the US-based internet telephony service provider, Omar Javaid is well-versed in the communications industry and its direction. Discover how Vonage tracks customer sentiment and why it’s placed highly in the company’s success metrics, as well as the importance of AI and machine learning implementation. This interview is part of the ‘Beyond Technology’ series by HotTopics.ht, powered by ContactEngine.

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