Beyond Technology: PSE&G

Beyond Technology: PSE&G

Gregory Dunlap, VP customer operations at PSE&G, discusses the customer-orientated strategies his team have been developing to keep operations moving smoothly.

Topics include online journeys, employee expectations and sustainable growth as this seasoned utilities executive reveals PSE&G’s biggest focus for the year ahead.

This interview is part of the HotTopics.ht Beyond Technology series, powered by ContactEngine.

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