Cookie Policy

Dated: 1 November 2015

 

ContactEngine Limited uses cookies to distinguish you from other users of our website and/or Platform (as defined in the EUAA). This helps us to provide you with a good experience when you browse our website and/or Platform and also allows us to improve our site. By continuing to browse the website and/or Platform, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website and/or Platform. They include, for example, cookies that enable you to log into secure areas of our website and/or Platform or enable access to the control panel.  For example, the ASP.NET Session ID (as detailed below) is a strictly necessary cookie.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website and/or Platform when they are using it. This helps us to improve the way our website and/or Platform works, for example, by ensuring that users are finding what they are looking for easily. For example, the cookies relating to Google Analytics is a performance / analytical cookie.
  • Functionality cookies. These are used to recognise you when you return to our website and/or Platform. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website and/or Platform, the pages you have visited and the links you have followed. We will use this information to make our website and/or Platform and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Name

Purpose

More information

__utma, __utmb, __utmc and __utmz

Google Analytics

These cookies are used to collect information about how visitors use the website.  This information is collected anonymously and used to report on the number of visitors to the site, where they have come from, and the pages they have visited.

The __utma cookie is used to identify unique visitors to the site.

The __utmb cookie is used to determine the length of a user's session on the site.  Each time you visit a new page on the site the cookie is set to expire within thirty minutes.

 The __utmc cookie works alongside the __utmb cookie to determine whether a new session should be created, or whether the same user can continue to use the same session as before (i.e. if a user closes their browser and returns within thirty minutes).

The __utmz cookie determines the source of a user session, whether they came from a search engine, an email campaign or an external site.

We class the Google Analytics cookies as analytical / performance cookies.

 

For more information, visit

http://www.google.co.uk/intl/en/analytics/privacyoverview.html and http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

 

ASP.NET Session ID

ASP.NET Session

This cookie is set automatically when a user connects to an ASP.NET application. It expires when the browser window closes.  The cookie provides a mechanism for persisting information between ASP.NET web pages.

We class the ASP.NET Session cookie as a strictly necessary cookie.

For more information, visit

http://support.microsoft.com/kb/899918 and http://msdn.microsoft.com/en-us/library/ms178581.aspx

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire one hour from the last interaction.