Appointment Control

Appointment Control

Appointment Control

Appointment Control solves inefficiencies in the way appointments are made, saving you money and making your customers happier.

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Survey

Survey

Survey

We know you want to continually improve on the service you offer to your customers. The only way to do that is to ask: "How did everything go?"

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Customer Care

Customer Care

Customer Care

During the customer journey, one of the key moments is the experience delivered at the point of service. ContactEngine makes sure you get it right.

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Communication Toolkit

Communication Toolkit

Communication Toolkit

Communication Toolkit gets messages to the right people at the right time. From general updates to business-critical incidents, we've got it covered.

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Intelligent communication for cost savings and happier customers.

Talk to an expert!

When an engineer from our company was going out, we probably only successfully fixed one in eight drum calls on the very first visit. We found that now, when we use ContactEngine to do that, we can get eight and a half, nine times out of ten on the first visit.

James Warrener, Field Productivity Improvement Manager Whirlpool
About Us
About Us

ContactEngine is a SaaS platform that automates the conversations between corporates and their customers.

ContactEngine makes communication on the whole customer journey perfect.

By automating conversations ContactEngine makes sure that crucial moments in that journey are executed with precision and minimum effort. This will optimise sales, mobile workforces (repairing or installing), reduce churn and increase customer loyalty.

The automated and interactive communications that ContactEngine provides are used in close conjunction with human resources to provide a trinity of proven benefits: improved efficiency, cost savings and crucially, happier customers.